Privacy Policy

PRIVACY POLICY

 

1. INFORMATION TO THE USER

Farmacia Dra. Teresa Castells Soler , hereinafter RESPONSIBLE, is responsible for the processing of the User's personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR). ) and Organic Law 3/2018 of December 5 (LOPDGDD), so the following treatment information is provided:

Purposes of processing and legal basis for processing: For the legitimate interest of the controller: maintaining a commercial relationship, responding to user requests for information through the contact form and sending timely communications about products or services.

The operations planned to carry out the treatment are:

  • Sending communications related to the queries raised.
  • Process orders, requests or any type of request made by the user through any of the contact forms made available.
  • Carry out statistical studies.
  • Sending commercial advertising communications by email, fax, SMS, MMS, social communities or any other electronic or physical means, present or future, that makes it possible to make commercial communications. These communications will be made by the CONTROLLER and related to their products and services, or their collaborators or suppliers with whom they have reached a promotional agreement. In this case, third parties will never have access to personal data.

Data conservation criteria : they will be kept for no longer than necessary to maintain the purpose of the processing and when it is no longer necessary for this purpose, they will be deleted with appropriate security measures to guarantee the pseudonymization of the data or the total destruction of the data. the same.

Communication of data : Data will not be communicated to third parties, except under legal obligation.

Rights that assist the User:

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and deletion of your data and the limitation or opposition to its processing.
  • Right to file a claim with the supervisory authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.
  • Contact information to exercise your rights: Pharmacy Dra. Teresa Castells Soler. Paseo de Gracia, 90. CP 08008, Barcelona. Email: info@farmacialapedrera.com

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER 

Users, by checking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to respond to your request, by the provider, the inclusion of data in the remaining fields being voluntary. The User guarantees that the personal data provided to the CONTROLLER are true and is responsible for communicating any modification thereof.

The CONTROLLER expressly informs and guarantees users that their personal data will not be transferred in any case to third parties, and that whenever any type of transfer of personal data is carried out, express, informed and unequivocal consent will be previously requested from the Users. All data requested through the website is mandatory, since it is necessary to provide optimal service to the User. If all data is not provided, it is not guaranteed that the information and services provided are completely tailored to your needs.

3. SECURITY MEASURES

That in accordance with the provisions of current regulations on the protection of personal data, the CONTROLLER is complying with all the provisions of the GDPR regulations for the processing of personal data under his responsibility, and manifestly with the principles described in article 5 of the GDPR, by which they are processed in a lawful, fair and transparent manner in relation to the interested party and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR in order to protect the rights and freedoms of Users and has communicated appropriate information to them so that they can exercise them.


COOKIES: Cookies policy

 

INFORMATION ABOUT COOKIES

Due to the entry into force of the relevant modification of the “Information Society Services Law” (LSSICE) established by Royal Decree 13/2012, it is mandatory to obtain the express consent of the user of all web pages that They use dispensable cookies , before you browse through them.

WHAT ARE COOKIES ?

Cookies and other similar technologies, such as local shared objects, flash cookies or pixels, are tools used by Web servers to store and retrieve information about their visitors, as well as to provide correct functioning of the site.

Through the use of these devices, the Web server is allowed to remember some data concerning the user, such as their preferences for viewing the pages of that server, name and password, products that interest them most, etc.

COOKIES AFFECTED BY THE REGULATIONS AND EXCEPTED COOKIES 

According to the EU directive, the cookies that require informed consent from the user are analytical cookies and advertising and affiliation cookies , with the exception of those of a technical nature and those necessary for the operation of the website or the provision of services. expressly requested by the user.

WHAT TYPES OF COOKIES ARE THERE?

Regarding the types of cookies, there are five large groups:

  • Analytical cookies : collect information about the use of the website.
  • Social cookies : are those necessary for external social networks.
  • Affiliate cookies : allow you to track visits from other websites, with which the website establishes an affiliation contract (affiliate companies).
  • Advertising and behavioral cookies : they collect information about the user's personal preferences and choices ( retargeting ).
  • Technical and functional cookies : these are strictly necessary for the use of the website and for the provision of the contracted service.
  • Persistent or permanent cookies: these are a type of cookie in which the data continues to be stored in the terminal and can be accessed or processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years. They expire when the function for which they were designed has been fulfilled or when the user deletes them.

COOKIES USED ON THIS WEBSITE

List the cookie names, type, owner, function and expiration, for example:

  • PHPSESSID : technical and strictly necessary cookie that contains the session identifier. It is deleted when you close the browser.
  • Prestashop Cookie : Used to save information and keep the user's session open. Allows you to save information such as currency, language, customer ID. Expires maximum after 20 days.
  • deluxecookiesWarningCheck: Informs the user that they have the possibility of configuring their browser so that they are informed of the receipt of cookies, and can, if they wish, prevent them from being installed on their hard drive. Expires in 1 year.
  • responsive_popup_1: Cookie used in the Custom popup notification module, to remember the display of a popup. Expires in 1 hour.
  • Bizum: Cookie used in the Bizum payment method. Expires in 1 day.
  • _ga: Google Analytics cookie used to distinguish users. Expires after 2 years.
  • _gid: Google Analytics cookie used to distinguish users. Expires after 24 hours.
  • _gat: Google Analytics cookie used to limit the percentage of requests. Expires in 1 minute.

REVOCATION OF CONSENT TO INSTALL COOKIES HOW TO DELETE COOKIES FROM THE BROWSER

Chrome

  1. Select the Tools icon
  2. Click Settings.
  3. Click Show Advanced Options.
  4. In the "Privacy" section, click Content Settings.
  • Delete cookies: Click All cookies and site data…
  • Do not allow cookies to be stored.
  1. Click Clear browsing data (clear Cache).
  2. Close and restart the browser.

For more information about Chrome click here: http://support.google.com/chrome/answer/95647?hl=es

Internet Explorer. Version 11

  1. Select Tools|Internet Options.
  2. Click the General tab.
  3. In the "Browsing History" section, click Delete browsing history on exit.
  4. Select Delete files.
  5. Select Delete cookies.
  6. Click Delete.
  7. Click OK.
  8. Close and restart the browser.

For more information about Internet Explorer click here:

https://support.microsoft.com/es-es/help/278835/how-to-delete-cookie-files-in-internet-explorer

Firefox. Version 18

  1. Select Firefox|History|Clear recent history.
  2. Next to "Details," click the down arrow.
  3. Select the following checkboxes: Cookies, Cache, Active logins.
  4. Using the “Delete Time Range” drop-down menu, select All.
  5. Click Delete now.
  6. Close and restart the browser.

You can accept or reject cookies individually in Firefox Preferences, in the History section available under Tools>Options>Privacy.

For more information about Mozilla Firefox click here: https://www.mozilla.org/es-ES/privacy/websites/#cookies

Safari Version 5.1

  1. Select the Safari icon/Edit|Restore Safari.
  2. Select the following check boxes: Clear history, Delete all website data
  3. Click Reset.
  4. Close and restart the browser.

For more information about Safari click here: https://www.apple.com/legal/privacy/en-ww/cookies/

Opera

Options - Advanced - Cookies.

Cookie options control how Opera handles them and therefore their acceptance or rejection.

For more information about Opera click here: https://help.opera.com/en/latest/security-and-privacy/#clearBrowsingData

Other browsers

Consult the documentation for the browser you have installed.

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